Frequently Asked Questions

What is the Jewellery Made of?

Zvria showcase distinctive pieces crafted from brass, copper and alloy materials for a unique and affordable style.

What forms of Payment Do you Accept?

We have number of payment methods. Choose the one that is most convenient for you.

- We accept all the major credit cards Visa, MasterCard, American Express.

- 30+ Net Banking including all major banks.

- UPI.

- COD (Cash on Delivery)

Do you Deliver Internationally ?

Yes, we do Deliver Orders Internationally.
Kindly WhatsApp us the Cart Screenshot on +91 8209492599. Our team will connect back to you regarding the order.

How about the Import/Custom Duty on International Shipment ?

All the product prices on our website and the shipping charges are exclusive of import duties. As the recipient of the order, you shall be liable for all import duties, customs and local taxes levied by the country you are in.

Please ensure payment of all such charges to receive your order on arrival. Failing to do so your order might get stuck at the customs department and/or later may not be retrievable at all.

How long will the order take to Deliver ?

Orders are usually shipped within 24-48 working hours after Confirmation. The orders received on Sunday/Holidays are shipped on the next working day, after confirmation.

Our warehouse dispatches orders from Monday to Saturday.

The moment your order is shipped from our warehouse, it will take approximately 2-7 working days for it to be delivered to you, depending on your location.

Note: In case of any product from your order/product is unavailable due to any reason or facing any delay, Will connect you within 1-2 working days via call to inform you regarding possible delays.

How can I Track my Order ?

Once your order is processed and dispatched, you will receive mail and SMS with your tracking details and courier partner.

Do you have any Store / Outlet ?

Yes, We do have one in Jodhpur (Rajasthan),
We have our Outlet where you can have an opportunity to Try Buy n Click almost 5000+ Designs.


Zvria

156, 2nd C Road, Sardarpura, Jodhpur(Raj.) - 342003

+91 8209492599

Do you provide Cash On Delivery ?

We offer Partial COD shipping all over India its just you need to pay ₹200 prepaid (advance amount) and rest value while on package delivery. 
Unfortunately, COD is not available for International Orders.

Am not getting replies on Instagram / Whatsapp ?

Our customer care team replies to all the queries between 11:00am to 7:30pm.

We try to reply as soon as possible but still for a convenient space , we request our customers to allow us maximum 24 working hours.

Further Question?

If you have further question, please feel free to Contact Us.